Shipping Policy

Overview

At Millivan Supplies, we're excited to offer FREE WORLDWIDE SHIPPING on all orders! This policy outlines our shipping methods, delivery timeframes, and other important information regarding the delivery of your orders.

Shipping Methods and Timeframes

Free Worldwide Shipping

• All Shipping: FREE
  • 20-30 business days to all destinations worldwide

Please note: Many orders may arrive earlier than expected (3-7 or 7-15 business days) depending on carrier efficiency and destination. The 20-30 day timeframe ensures we set realistic expectations.

Order Processing

• All orders are processed within 1-2 business days after payment confirmation
• Business days are Monday through Friday, excluding public holidays
• Orders placed after 2 PM may be processed the following business day

Shipping Carriers

We work with trusted global carriers to ensure reliable delivery worldwide:

• Sendy
• G4S
• DHL Express
• FedEx
• UPS
• TNT
• Aramex
• EMS
• SpeedAF
• China Post
• USPS
• Canada Post
• Australia Post

• Royal Mail

  Local postal services

  And many more trusted carriers worldwide

  All carriers provide FREE shipping worldwide. Carrier selection depends on destination and package requirements.

  Shipping Restrictions

  • We currently do not ship to P.O. boxes
  • Some products may have shipping restrictions to certain countries due to customs regulations
  • For international orders, please be aware of your country's import regulations and any potential customs fees
  
  

   

Delivery Issues

• If your package shows as delivered but you haven't received it, please contact us within 48 hours
• For packages damaged during transit, please take photos and contact us within 24 hours of delivery

 

Address Changes

• If you need to change your shipping address after placing an order, please contact us immediately at Support@millivansupplies.com
• Address changes cannot be guaranteed once an order has been processed for shipping

International Customs, Duties, and Taxes

• International customers are responsible for all customs fees, duties, and taxes imposed by their country's government
• These fees are not included in the purchase price and will be collected by the delivery carrier or the government
• We cannot predict which orders will incur these fees, as they vary by country

 

Contact Us

If you have any questions about our shipping policy or need assistance with a shipment, please contact our customer service team:

📧 Email: Support@millivansupplies.com 📱 WhatsApp: +254704549713 (Available 24/7)

We're here to help 24/7!

Enjoy FREE WORLDWIDE SHIPPING on every order!