Shipping policy

🚀 Shipping Options

Express Shipping

  • Delivery Time: 7-15 business days
  • Cost: FREE (included in all orders)
  • Availability: Select destinations with express carrier service

📦 Standard Shipping

  • Delivery Time: 20-30 business days
  • Cost: FREE (included in all orders)
  • Availability: All destinations worldwide

Note: Shipping method depends on destination and carrier availability. All shipping is FREE regardless of speed!

Delivery Timeframes

Free Worldwide Shipping

  • All Shipping: FREE
  • Express Delivery: 7-15 business days (available to select destinations)
  • Standard Delivery: 20-30 business days (available to all destinations worldwide)

Please note: Many orders may arrive earlier than expected, depending on carrier efficiency and destination. We work with multiple carriers to provide the fastest possible delivery to your location.

Order Processing

  • All orders are processed within 1-2 business days after payment confirmation
  • Business days are Monday through Friday, excluding public holidays
  • Orders placed after 2 PM may be processed the following business day

Shipping Carriers

We work with trusted global carriers to ensure reliable delivery worldwide:

  • Sendy
  • G4S
  • DHL Express
  • FedEx
  • UPS
  • TNT
  • Aramex
  • EMS
  • SpeedAF
  • China Post
  • USPS
  • Canada Post
  • Australia Post
  • Royal Mail
  • Local postal services
  • And many more trusted carriers worldwide

All carriers provide FREE shipping worldwide. Carrier selection depends on destination and package requirements to ensure the fastest possible delivery.

Shipping Restrictions

  • We currently do not ship to P.O. boxes
  • Some products may have shipping restrictions to certain countries due to customs regulations
  • For international orders, please be aware of your country's import regulations and any potential customs fees

Delivery Issues

  • If your package shows as delivered but you haven't received it, please contact us within 48 hours
  • For packages damaged during transit, please take photos and contact us within 24 hours of delivery

Address Changes

  • If you need to change your shipping address after placing an order, please contact us immediately at Support@millivansupplies.com
  • Address changes cannot be guaranteed once an order has been processed for shipping

International Customs, Duties, and Taxes

  • International customers are responsible for all customs fees, duties, and taxes imposed by their country's government
  • These fees are not included in the purchase price and will be collected by the delivery carrier or the government
  • We cannot predict which orders will incur these fees, as they vary by country

Contact Us

If you have any questions about our shipping policy or need assistance with a shipment, please contact our customer service team:

  • 📧 Email: Support@millivansupplies.com
  • 📱 WhatsApp: +254704549713 (Available 24/7)

We're here to help 24/7!

🚚 Enjoy FREE WORLDWIDE SHIPPING on every order! 🌍

Express delivery (7-15 days) or Standard delivery (20-30 days) - both completely FREE!