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Millivan
L’Ours Réfléchissant
L’Ours Réfléchissant
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Free Shipping on All Orders Worldwide
Free Shipping on All Orders Worldwide
Our Shipping
Policy
Every Millivan order ships worldwide at no cost — no minimums, no exceptions. Delivered to your door, wherever you are in the world.
Shipping Options
💡 Many orders arrive ahead of the estimated timeframe, depending on destination and carrier performance. Estimated delivery dates are displayed on each product page for your reference.
Order Processing
When does my order ship?
All orders are processed within 1–2 business days of payment confirmation. Business days are Monday through Friday, excluding public holidays.
- Orders confirmed before end of business day are typically processed the same day
- Orders confirmed later may be processed the following business day
- You will receive a tracking number by email as soon as your order is dispatched
Our Shipping Carriers
The networks behind your delivery
We ship via a curated network of trusted global carriers. Each order is dispatched through the carrier best suited to your destination, ensuring reliable and timely delivery every time.
International Shipping
Customs, duties & taxes
Millivan ships to 190+ countries worldwide. Depending on your destination, your order may be subject to customs fees, import duties, or local taxes imposed by your country’s government. These charges are not included in your order total and, where applicable, are the responsibility of the recipient.
Many destinations receive orders without any additional charges. If you are unsure about your country’s import regulations, we recommend checking with your local customs authority before placing your order.
📦 We deliver to P.O. boxes in most countries. Availability may vary depending on your destination and the carrier serving your region.
Delivery Issues
Package not received
If your tracking shows your order as delivered but you have not received it, please contact us within 48 hours at Support@millivansupplies.com. We will investigate and resolve the matter promptly.
Damaged in transit
If your order arrives damaged, please photograph the packaging and item and contact us within 24 hours of delivery. We will assess the situation and make it right without delay.
Address changes
If you need to update your shipping address, please contact us immediately at Support@millivansupplies.com. Address changes cannot be guaranteed once an order has been dispatched, so please act as quickly as possible.
Questions about
your delivery?
Our team is available across every channel. Reach out and we will respond within hours — not days.
Easy Returns & Exchanges
Easy Returns & Exchanges
Our Return &
Refund Policy
We stand behind every piece in our collection. If something is not right, we will make it right — simply, fairly, and without compromise.
30-Day Return Policy
Our commitment to you
We offer a 30-day return policy. If 30 days have passed since you received your order, we are unfortunately unable to offer a return or exchange.
To be eligible for a return, your item must meet the following conditions:
- In the same condition as when you received it
- Unworn and unused, with all original tags attached
- In its original packaging
- Accompanied by your receipt or proof of purchase
⚠️ Items sent back without first requesting a return through our team will not be accepted. Please always contact us before shipping anything back.
How to Initiate a Return
Contact Our Team
Reach out to us at Support@millivansupplies.com to request a return. We respond within hours.
Share Your Details
Provide your order number, the reason for your return, and any supporting photos if the item is damaged or incorrect.
Receive Your Instructions
We will send you a return shipping label along with clear instructions on how and where to send your package.
Ship It Back Securely
Pack the item carefully using its original packaging and ship it back using the label we provide. Once received and inspected, your refund will be processed.
Damages, Wrong Items & Exchanges
Damaged or incorrect orders
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at Support@millivansupplies.com so we can assess the situation and resolve it without delay. We take full responsibility for any error on our part.
Exchanges
The most efficient way to exchange an item is to return the original piece and place a new order once your return has been approved. Our team is available to guide you through the process at every step.
Non-Returnable Items
Items that cannot be returned
The following items are not eligible for return under any circumstances:
- Custom or personalised products made to order
- Sale items and final clearance pieces
- Gift cards
If you are unsure whether your item qualifies for a return, please contact us before initiating the process and we will advise you directly.
14-Day Cooling-Off Period
Your rights as an EU customer
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.
Your item must be in the same condition as received — unworn, unused, with all original tags and packaging, and accompanied by proof of purchase.
Refunds
How and when you are refunded
Once we receive and inspect your returned item, we will notify you of the outcome. If your return is approved, a full refund will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or card provider to process and post the refund to your account. If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at Support@millivansupplies.com and we will investigate immediately.
Still have a
question about returns?
Our team is available across every channel. Reach out and we will respond within hours — not days.
When Will I Receive My Order?
When Will I Receive My Order?
Our Shipping
Policy
Every Millivan order ships worldwide at no cost — no minimums, no exceptions. Delivered to your door, wherever you are in the world.
Shipping Options
💡 Many orders arrive ahead of the estimated timeframe, depending on destination and carrier performance. Estimated delivery dates are displayed on each product page for your reference.
Order Processing
When does my order ship?
All orders are processed within 1–2 business days of payment confirmation. Business days are Monday through Friday, excluding public holidays.
- Orders confirmed before end of business day are typically processed the same day
- Orders confirmed later may be processed the following business day
- You will receive a tracking number by email as soon as your order is dispatched
Our Shipping Carriers
The networks behind your delivery
We ship via a curated network of trusted global carriers. Each order is dispatched through the carrier best suited to your destination, ensuring reliable and timely delivery every time.
International Shipping
Customs, duties & taxes
Millivan ships to 190+ countries worldwide. Depending on your destination, your order may be subject to customs fees, import duties, or local taxes imposed by your country’s government. These charges are not included in your order total and, where applicable, are the responsibility of the recipient.
Many destinations receive orders without any additional charges. If you are unsure about your country’s import regulations, we recommend checking with your local customs authority before placing your order.
📦 We deliver to P.O. boxes in most countries. Availability may vary depending on your destination and the carrier serving your region.
Delivery Issues
Package not received
If your tracking shows your order as delivered but you have not received it, please contact us within 48 hours at Support@millivansupplies.com. We will investigate and resolve the matter promptly.
Damaged in transit
If your order arrives damaged, please photograph the packaging and item and contact us within 24 hours of delivery. We will assess the situation and make it right without delay.
Address changes
If you need to update your shipping address, please contact us immediately at Support@millivansupplies.com. Address changes cannot be guaranteed once an order has been dispatched, so please act as quickly as possible.
Questions about
your delivery?
Our team is available across every channel. Reach out and we will respond within hours — not days.
Cancellation Policy
Cancellation Policy
Our Cancellation
Policy
We understand that plans change. Here is everything you need to know about cancelling or modifying your Millivan order.
When Can You Cancel?
Before your order is fulfilled
You may cancel your order at any time before it has been fulfilled and dispatched. Once we receive your cancellation request, we will stop the order and issue a full refund to your original payment method.
To give yourself the best chance of a successful cancellation, please contact us as soon as possible after placing your order.
After your order has been fulfilled
Once your order has been dispatched, it can no longer be cancelled. However, you are welcome to return the item once it arrives under our 30-day return policy.
Please refer to our Return & Refund Policy for full details on how to initiate a return.
⚠️ Once an order has been dispatched, cancellation is no longer possible. Please contact us immediately if you wish to cancel and we will do everything we can to assist.
How to Cancel Your Order
Contact Us Immediately
Reach out to our team at Support@millivansupplies.com as soon as possible. Speed matters — the sooner we hear from you, the better.
Provide Your Order Details
Share your order number and the reason for cancellation. This allows us to locate your order quickly and act without delay.
We Confirm & Process
If your order has not yet been fulfilled, we will cancel it immediately and confirm by email. Your refund will be issued to your original payment method within 10 business days.
Modifying Your Order
Address, size, or item changes
If you need to modify your order — whether it is a change of address, size, colour, or item — please contact us as soon as possible at Support@millivansupplies.com. We will do our best to accommodate your request before the order is fulfilled.
- Address changes must be requested before dispatch
- Item or size changes are subject to stock availability
- Once an order is fulfilled, modifications are no longer possible
Refunds on Cancellation
How and when you are refunded
If your cancellation is approved, a full refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process and post the refund.
If more than 15 business days have passed since your cancellation was confirmed and you have not received your refund, please contact us at Support@millivansupplies.com and we will investigate immediately.
Need to cancel
your order?
Contact our team immediately and we will do everything we can to help. We respond within hours — not days.
L’Ours Réfléchissant
Six colourways. Two sizes. An ultra-light waterproof Oxford cloth school backpack with bear cartoon print, night safety reflective strip, spine protection system, air pillow shoulder straps, nylon lining, lock detail, and a considered dual-tone design — built for the primary school student in grades 1–6 who carries every day and deserves a bag that protects the spine, keeps them visible after dark, and carries with the kind of considered, characterful, safety-forward practicality that most school bags cannot approach.
L’Ours Réfléchissant — ours réfléchissant being French for reflective bear, a direct nod to the bear cartoon print and the night safety reflective strip that define this backpack’s most immediately distinctive character — is a structured primary school carry in Oxford cloth with nylon lining, available in Small (870g, grades 1–3) and Large (970g, grades 4–6). The ultra-light construction, waterproof Oxford cloth, spine protection system, air pillow straps, night safety reflective strip, and six considered dual-tone colourways create a schoolbag that handles the full primary school day — and the walk home after dark — with the kind of considered, protective, characterful practicality that most school bags cannot approach. In Noir & Soleil, Marine & Vert, Marine & Ciel, Violet Foncé, Bleu Brume, and Violet Taro.
The school bag that carries with character — and keeps them safe when the lights go out.
The Details
- Exterior material: Oxford cloth — waterproof, ultra-light, wear-resistant
- Lining: Nylon
- Print: Bear cartoon animation
- Safety feature: Night safety reflective strip
- Back system: Spine protection with air pillow shoulder straps
- Detail: Lock
- Function: Breathable, waterproof, ultra-light, wear-resistant, burden-reducing, spine protection, night safety reflective
- Sizes: Small (870g, grades 1–3) | Large (970g, grades 4–6)
- Colourways: Noir & Soleil | Marine & Vert | Marine & Ciel | Violet Foncé | Bleu Brume | Violet Taro
- Occasion: Primary school, daily carry, school trips
- Suitable for: Boys and girls, grades 1–6
The Night Safety Reflective Strip
The night safety reflective strip is the defining safety quality of L’Ours Réfléchissant — a considered reflective detail applied to the Oxford cloth exterior that ensures the student remains visible to drivers, cyclists, and pedestrians during the early morning school run and the walk home after dark. The reflective strip activates in low-light conditions, reflecting headlights and street lighting back to their source and creating a clear visual signal of the student’s presence. For the parent who understands that the school run happens in all light conditions across the full school year, the night safety reflective strip of L’Ours Réfléchissant is the most considered safety detail in the collection.
The Spine Protection System
The spine protection system is the defining ergonomic quality of L’Ours Réfléchissant — an ergonomic back panel designed to support the natural curvature of the growing spine during the school carry. The air pillow shoulder straps work in combination with the spine protection panel to create a complete ergonomic carry experience — the air pillow straps cushioning the shoulders and distributing the weight evenly, and the back panel supporting the spine through the full school day. For the parent who understands that the daily school carry is a significant ergonomic load for a growing spine, the spine protection system of L’Ours Réfléchissant is the most considered ergonomic choice in the collection.
The Bear Print
The bear cartoon animation print is the defining character quality of L’Ours Réfléchissant — a considered cartoon bear illustration applied to the Oxford cloth exterior that gives this bag its immediately distinctive, expressive, childlike character. The bear print is applied through a process that ensures the design maintains its clarity and colour through the full school year, resisting the fading and wear that affects lesser printed bags. For the young student who wants a bag that expresses their personality as clearly as it carries their belongings, the bear print of L’Ours Réfléchissant is the most characterful choice in the collection.
The Two Sizes
L’Ours Réfléchissant is available in two sizes calibrated to the primary school curriculum. The Small (870g) is sized for grades 1–3 — the younger student who carries a lighter daily load and benefits from a smaller, more manageable silhouette that sits correctly on smaller shoulders. The Large (970g) is sized for grades 4–6 — the older student who carries a fuller daily load across more subjects and benefits from the additional capacity. Both sizes feature the same night safety reflective strip, spine protection system, bear print, and air pillow straps — the same considered, protective, characterful quality in two grade-appropriate proportions.
The Colour Story
Noir & Soleil — Black and yellow in a bold, energetic contrast. The noir ground brings authority and structure; the soleil accent brings warmth and energy — the most dynamic colourway in the collection.
Marine & Vert — Navy blue and green in a fresh, considered contrast. The marine ground brings depth and calm; the vert accent brings a natural, grounded energy — the most campus-ready colourway in the collection.
Marine & Ciel — Navy blue and sky blue in a tonal, considered contrast. Two blues in deliberate harmony — the most serene and most considered colourway in the collection.
Violet Foncé — A deep, rich, solid purple. Distinctive, characterful, and immediately expressive — the most authoritative single-tone colourway in the collection.
Bleu Brume — A soft, atmospheric haze blue. Calm, luminous, and effortlessly distinctive — the most poetic colourway in the collection, the choice for those who carry with quiet, considered character.
Violet Taro — A warm, distinctive taro purple. Soft, expressive, and immediately characterful — the most unexpected and most beloved colourway in the collection.
Specifications
| Specification | Small | Large |
|---|---|---|
| Exterior material | Oxford cloth — waterproof, ultra-light | |
| Lining material | Nylon | |
| Bear cartoon animation | ||
| Night safety reflective | Yes — reflective strip | |
| Spine protection | Yes — ergonomic back panel | |
| Shoulder straps | Air pillow — cushioned, burden-reducing | |
| Waterproof | Yes | |
| Breathable | Yes | |
| Wear-resistant | Yes | |
| Weight | 870g | 970g |
| Suitable for | Grades 1–3 | Grades 4–6 |
| Colourways | 6 | |
Styling Note
L’Ours Réfléchissant is built for the primary school student who carries with character and the parent who chooses with care. The six-colourway palette — Noir & Soleil, Marine & Vert, Marine & Ciel, Violet Foncé, Bleu Brume, and Violet Taro — covers the full range from the most dynamic dual-tone contrast to the most poetic single tone, each in a bear cartoon print that reads as playful, intentional, and characterful in any school environment. The night safety reflective strip ensures the student is always visible on the school run, and the spine protection system with air pillow straps ensures the bag supports the growing body carrying it through the full school day. Available in Small (grades 1–3) and Large (grades 4–6) to ensure the right proportions at every stage of the primary school journey.
Care Instructions
- Spot clean the Oxford cloth exterior with a damp cloth and mild soap — do not machine wash
- Allow to air dry fully before use — do not tumble dry or expose to direct heat
- Avoid harsh detergents that may degrade the waterproof treatment, bear print, or reflective strip
- Store in a cool, dry place when not in use to preserve the Oxford cloth structure and colour
- Check zip and lock mechanisms periodically for smooth operation

Size Guide
The Millivan
Size Guide
Find your perfect fit across every Millivan collection. All measurements are in centimetres unless stated otherwise.
How to Measure Yourself
Bust / Chest
Measure around the fullest part of your chest, keeping the tape parallel to the floor and relaxed — not tight.
Waist
Measure around your natural waistline — the narrowest part of your torso, usually just above the navel.
Hips
Stand with feet together and measure around the fullest part of your hips and seat, approximately 20cm below the waist.
Foot Length
Stand on a flat surface and measure from the back of your heel to the tip of your longest toe in centimetres.
💡 Tip: If you are between sizes, we recommend sizing up for a more comfortable fit. All Millivan garments are cut to international sizing standards.
Women’s Clothing
| Size | UK | US | EU | IT | Bust (cm) | Waist (cm) | Hips (cm) |
|---|---|---|---|---|---|---|---|
| XS | 6 | 2 | 34 | 38 | 82 | 62 | 88 |
| S | 8 | 4 | 36 | 40 | 86 | 66 | 92 |
| M | 10 | 6 | 38 | 42 | 90 | 70 | 96 |
| L | 12 | 8 | 40 | 44 | 94 | 74 | 100 |
| XL | 14 | 10 | 42 | 46 | 98 | 78 | 104 |
| XXL | 16 | 12 | 44 | 48 | 102 | 82 | 108 |
Women’s Footwear
| UK | US | EU | IT | Foot Length (cm) |
|---|---|---|---|---|
| 3 | 5.5 | 36 | 36 | 22.5 |
| 4 | 6.5 | 37 | 37 | 23.5 |
| 5 | 7.5 | 38 | 38 | 24.5 |
| 6 | 8.5 | 39 | 39 | 25.5 |
| 7 | 9.5 | 40 | 40 | 26.5 |
| 8 | 10.5 | 41 | 41 | 27.5 |
Men’s Clothing
| Size | UK | US | EU | Chest (cm) | Waist (cm) |
|---|---|---|---|---|---|
| S | S | S | 44–46 | 86–91 | 71–76 |
| M | M | M | 48–50 | 96–101 | 81–86 |
| L | L | L | 52–54 | 106–111 | 91–96 |
| XL | XL | XL | 56–58 | 116–121 | 101–106 |
| XXL | XXL | XXL | 60–62 | 126–131 | 111–116 |
Men’s Footwear
| UK | US | EU | Foot Length (cm) |
|---|---|---|---|
| 6 | 7 | 39 | 25.0 |
| 7 | 8 | 40–41 | 26.0 |
| 8 | 9 | 42 | 27.0 |
| 9 | 10 | 43 | 27.5 |
| 10 | 11 | 44 | 28.5 |
| 11 | 12 | 45 | 29.5 |
Children’s Clothing
| Age | UK | EU | Height (cm) | Chest (cm) |
|---|---|---|---|---|
| 0–3 months | 0–3M | 56 | 56 | 41 |
| 3–6 months | 3–6M | 62 | 62 | 43 |
| 6–12 months | 6–12M | 68–74 | 68–74 | 46 |
| 1–2 years | 1–2Y | 80–86 | 80–86 | 51 |
| 2–3 years | 2–3Y | 92–98 | 92–98 | 54 |
| 4–5 years | 4–5Y | 104–110 | 104–110 | 57 |
| 6–7 years | 6–7Y | 116–122 | 116–122 | 61 |
💡 Children’s sizing is based on average height and build. For the best fit, we recommend measuring your child and comparing directly to the chart above.
Handbag Dimensions
| Size | Width (cm) | Height (cm) | Depth (cm) | Best For |
|---|---|---|---|---|
| Mini | 15–18 | 10–13 | 5–7 | Evenings & events |
| Small | 20–25 | 14–18 | 7–10 | Daily essentials |
| Medium | 26–32 | 18–22 | 10–13 | Work & weekend |
| Large | 33–40 | 22–28 | 13–16 | Travel & shopping |
💡 Exact dimensions vary by style. Always refer to the individual product page for precise measurements of each bag.
Not sure about
your size?
Our team is available 24/7 to help you find the perfect fit. Reach out and we will respond within hours — not days.