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Millivan
La Compensée
La Compensée
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Free Shipping on All Orders Worldwide
Free Shipping on All Orders Worldwide
Our Shipping
Policy
Every Millivan order ships worldwide at no cost — no minimums, no exceptions. Delivered to your door, wherever you are in the world.
Shipping Options
💡 Many orders arrive ahead of the estimated timeframe, depending on destination and carrier performance. Estimated delivery dates are displayed on each product page for your reference.
Order Processing
When does my order ship?
All orders are processed within 1–2 business days of payment confirmation. Business days are Monday through Friday, excluding public holidays.
- Orders confirmed before end of business day are typically processed the same day
- Orders confirmed later may be processed the following business day
- You will receive a tracking number by email as soon as your order is dispatched
Our Shipping Carriers
The networks behind your delivery
We ship via a curated network of trusted global carriers. Each order is dispatched through the carrier best suited to your destination, ensuring reliable and timely delivery every time.
International Shipping
Customs, duties & taxes
Millivan ships to 190+ countries worldwide. Depending on your destination, your order may be subject to customs fees, import duties, or local taxes imposed by your country’s government. These charges are not included in your order total and, where applicable, are the responsibility of the recipient.
Many destinations receive orders without any additional charges. If you are unsure about your country’s import regulations, we recommend checking with your local customs authority before placing your order.
📦 We deliver to P.O. boxes in most countries. Availability may vary depending on your destination and the carrier serving your region.
Delivery Issues
Package not received
If your tracking shows your order as delivered but you have not received it, please contact us within 48 hours at Support@millivansupplies.com. We will investigate and resolve the matter promptly.
Damaged in transit
If your order arrives damaged, please photograph the packaging and item and contact us within 24 hours of delivery. We will assess the situation and make it right without delay.
Address changes
If you need to update your shipping address, please contact us immediately at Support@millivansupplies.com. Address changes cannot be guaranteed once an order has been dispatched, so please act as quickly as possible.
Questions about
your delivery?
Our team is available across every channel. Reach out and we will respond within hours — not days.
Easy Returns & Exchanges
Easy Returns & Exchanges
Our Return &
Refund Policy
We stand behind every piece in our collection. If something is not right, we will make it right — simply, fairly, and without compromise.
30-Day Return Policy
Our commitment to you
We offer a 30-day return policy. If 30 days have passed since you received your order, we are unfortunately unable to offer a return or exchange.
To be eligible for a return, your item must meet the following conditions:
- In the same condition as when you received it
- Unworn and unused, with all original tags attached
- In its original packaging
- Accompanied by your receipt or proof of purchase
⚠️ Items sent back without first requesting a return through our team will not be accepted. Please always contact us before shipping anything back.
How to Initiate a Return
Contact Our Team
Reach out to us at Support@millivansupplies.com to request a return. We respond within hours.
Share Your Details
Provide your order number, the reason for your return, and any supporting photos if the item is damaged or incorrect.
Receive Your Instructions
We will send you a return shipping label along with clear instructions on how and where to send your package.
Ship It Back Securely
Pack the item carefully using its original packaging and ship it back using the label we provide. Once received and inspected, your refund will be processed.
Damages, Wrong Items & Exchanges
Damaged or incorrect orders
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at Support@millivansupplies.com so we can assess the situation and resolve it without delay. We take full responsibility for any error on our part.
Exchanges
The most efficient way to exchange an item is to return the original piece and place a new order once your return has been approved. Our team is available to guide you through the process at every step.
Non-Returnable Items
Items that cannot be returned
The following items are not eligible for return under any circumstances:
- Custom or personalised products made to order
- Sale items and final clearance pieces
- Gift cards
If you are unsure whether your item qualifies for a return, please contact us before initiating the process and we will advise you directly.
14-Day Cooling-Off Period
Your rights as an EU customer
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.
Your item must be in the same condition as received — unworn, unused, with all original tags and packaging, and accompanied by proof of purchase.
Refunds
How and when you are refunded
Once we receive and inspect your returned item, we will notify you of the outcome. If your return is approved, a full refund will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or card provider to process and post the refund to your account. If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at Support@millivansupplies.com and we will investigate immediately.
Still have a
question about returns?
Our team is available across every channel. Reach out and we will respond within hours — not days.
When Will I Receive My Order?
When Will I Receive My Order?
Our Shipping
Policy
Every Millivan order ships worldwide at no cost — no minimums, no exceptions. Delivered to your door, wherever you are in the world.
Shipping Options
💡 Many orders arrive ahead of the estimated timeframe, depending on destination and carrier performance. Estimated delivery dates are displayed on each product page for your reference.
Order Processing
When does my order ship?
All orders are processed within 1–2 business days of payment confirmation. Business days are Monday through Friday, excluding public holidays.
- Orders confirmed before end of business day are typically processed the same day
- Orders confirmed later may be processed the following business day
- You will receive a tracking number by email as soon as your order is dispatched
Our Shipping Carriers
The networks behind your delivery
We ship via a curated network of trusted global carriers. Each order is dispatched through the carrier best suited to your destination, ensuring reliable and timely delivery every time.
International Shipping
Customs, duties & taxes
Millivan ships to 190+ countries worldwide. Depending on your destination, your order may be subject to customs fees, import duties, or local taxes imposed by your country’s government. These charges are not included in your order total and, where applicable, are the responsibility of the recipient.
Many destinations receive orders without any additional charges. If you are unsure about your country’s import regulations, we recommend checking with your local customs authority before placing your order.
📦 We deliver to P.O. boxes in most countries. Availability may vary depending on your destination and the carrier serving your region.
Delivery Issues
Package not received
If your tracking shows your order as delivered but you have not received it, please contact us within 48 hours at Support@millivansupplies.com. We will investigate and resolve the matter promptly.
Damaged in transit
If your order arrives damaged, please photograph the packaging and item and contact us within 24 hours of delivery. We will assess the situation and make it right without delay.
Address changes
If you need to update your shipping address, please contact us immediately at Support@millivansupplies.com. Address changes cannot be guaranteed once an order has been dispatched, so please act as quickly as possible.
Questions about
your delivery?
Our team is available across every channel. Reach out and we will respond within hours — not days.
Cancellation Policy
Cancellation Policy
Our Cancellation
Policy
We understand that plans change. Here is everything you need to know about cancelling or modifying your Millivan order.
When Can You Cancel?
Before your order is fulfilled
You may cancel your order at any time before it has been fulfilled and dispatched. Once we receive your cancellation request, we will stop the order and issue a full refund to your original payment method.
To give yourself the best chance of a successful cancellation, please contact us as soon as possible after placing your order.
After your order has been fulfilled
Once your order has been dispatched, it can no longer be cancelled. However, you are welcome to return the item once it arrives under our 30-day return policy.
Please refer to our Return & Refund Policy for full details on how to initiate a return.
⚠️ Once an order has been dispatched, cancellation is no longer possible. Please contact us immediately if you wish to cancel and we will do everything we can to assist.
How to Cancel Your Order
Contact Us Immediately
Reach out to our team at Support@millivansupplies.com as soon as possible. Speed matters — the sooner we hear from you, the better.
Provide Your Order Details
Share your order number and the reason for cancellation. This allows us to locate your order quickly and act without delay.
We Confirm & Process
If your order has not yet been fulfilled, we will cancel it immediately and confirm by email. Your refund will be issued to your original payment method within 10 business days.
Modifying Your Order
Address, size, or item changes
If you need to modify your order — whether it is a change of address, size, colour, or item — please contact us as soon as possible at Support@millivansupplies.com. We will do our best to accommodate your request before the order is fulfilled.
- Address changes must be requested before dispatch
- Item or size changes are subject to stock availability
- Once an order is fulfilled, modifications are no longer possible
Refunds on Cancellation
How and when you are refunded
If your cancellation is approved, a full refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process and post the refund.
If more than 15 business days have passed since your cancellation was confirmed and you have not received your refund, please contact us at Support@millivansupplies.com and we will investigate immediately.
Need to cancel
your order?
Contact our team immediately and we will do everything we can to help. We respond within hours — not days.
La Compensée
The shoe that makes 13 centimetres feel effortless. La Compensée is a women’s 13cm platform wedge shoe with PU upper, ultra-light sole, and waterproof platform — the shoe that takes the most dramatic elevation decision in the wardrobe and builds it into a silhouette that is bold, grounded, and entirely wearable. In Black or White, standard or velvet lining. Sizes 34–39. The shoe for the woman who understands that the most powerful platform is the one that distributes its height across the entire foot, makes every step stable, and commands every room it enters.
PU upper. Ultra-light PU sole. Waterproof platform. Round toe. 13cm wedge elevation. Four expressions. Six sizes.
Design & Details
- Elevation: 13cm platform wedge — the defining construction decision of La Compensée; the wedge distributes the 13cm of elevation across the entire sole rather than concentrating it at the heel, making La Compensée significantly more stable and more comfortable for extended wear than a stiletto of equivalent height
- Upper: Artificial PU — the material decision that gives La Compensée its clean, smooth surface; the PU construction is simultaneously structured and easy to maintain, making La Compensée the most practical statement shoe for daily and occasion wear
- Sole: Ultra-light PU — the weight decision that makes La Compensée the most comfortable 13cm platform shoe; the ultra-light sole reduces the overall weight of the shoe, making extended wear significantly more comfortable than a heavier sole construction
- Platform: Waterproof — the practicality decision that makes La Compensée genuinely capable for all conditions; the waterproof platform keeps the foot elevated and dry regardless of the surface
- Toe: Round — the generous, comfortable toe shape that gives the foot room and makes La Compensée wearable for extended occasions without discomfort
- Lining: Standard or Velvet — the comfort decision that allows La Compensée to be worn year-round; the standard lining is the most versatile choice for warmer occasions, while the velvet lining adds a layer of warmth and luxury for cooler conditions
- Available in: Black | Black With Velvet Lining | White | White With Velvet Lining
- Sizes: 34 | 35 | 36 | 37 | 38 | 39
The Construction
La Compensée is built around one decision that defines its entire identity: the 13cm platform wedge. The wedge is the elevation decision — the construction that distributes 13cm of height across the entire sole, making La Compensée the most stable and most comfortable way to wear dramatic elevation. Unlike a stiletto, which concentrates all height at a single point, the wedge sole of La Compensée provides a continuous, grounded surface that makes every step feel secure and considered. The ultra-light PU sole is the weight decision — the construction that makes La Compensée the most comfortable 13cm platform shoe for extended wear. The waterproof platform is the practicality decision — the construction that makes La Compensée genuinely capable for all surfaces and conditions. The PU upper is the surface decision — the material that gives La Compensée its clean, smooth character that is easy to maintain across all occasions.
The Four Expressions
Black — the most authoritative expression of La Compensée. The standard lining for year-round wear — the most versatile choice for the woman who wears La Compensée across all occasions and all seasons. Pairs with everything from tailoring to evening wear for a platform that is always considered and always commanding.
Black With Velvet Lining — the warmest and most luxurious expression of La Compensée in black. The velvet lining adds a layer of warmth and interior luxury that makes La Compensée the most considered choice for cooler occasions — the same commanding black silhouette, with added comfort where it matters most.
White — the most striking expression of La Compensée. White is the colour decision that makes the 13cm platform silhouette feel most fresh and most immediately distinctive — the clean, bright surface gives La Compensée a lightness and energy that the black colourway cannot replicate. Pairs with black, grey, and camel for a palette that is bold, considered, and entirely fearless.
White With Velvet Lining — the warmest and most luxurious expression of La Compensée in white. The velvet lining adds interior warmth and luxury to the most striking colourway — the most considered choice for the woman who wears La Compensée in white for cooler evening occasions.
Styling Note
Wear La Compensée with wide-leg trousers or a maxi dress for the most considered occasion combination — the 13cm wedge platform creates a shoe that is dramatic, grounded, and entirely appropriate for an evening or formal occasion. Style with a midi skirt for the most feminine combination that lets the platform be the bold focal point at the foot. Black pairs with everything for the most versatile statement platform; White pairs with black and grey for the most striking and most immediately commanding combination. The wedge construction makes La Compensée the most stable 13cm shoe in the wardrobe — the ultra-light sole makes it the most comfortable.
Size Guide
Available in EU sizes 34–39. Sizing runs true to EU standard. If between sizes, size up for the most comfortable fit, particularly for extended occasion wear.
| EU Size | Foot Length (mm) | US Size | UK Size |
|---|---|---|---|
| 34 | 215 | 4 | 2 |
| 35 | 220 | 5 | 2.5 |
| 36 | 230 | 6 | 3.5 |
| 37 | 235 | 6.5 | 4 |
| 38 | 240 | 7.5 | 5 |
| 39 | 245 | 8.5 | 6 |
Care Instructions
- Wipe the PU upper clean with a soft damp cloth after each wear — avoid soaking the material or using harsh chemical cleaners that can damage the PU surface or finish
- For the velvet lining (velvet expressions), brush gently with a soft brush to maintain the velvet texture — avoid pressing hard into the velvet which can flatten the pile
- Allow to air dry naturally away from direct heat or sunlight to preserve the PU upper and prevent colour fading
- Store in a cool, dry place to preserve the wedge sole and PU quality during storage — store upright to maintain the platform shape
- The waterproof platform is self-maintaining — a light application of PU protector spray periodically will extend the surface quality and protect against moisture and scuffing

Size Guide
The Millivan
Size Guide
Find your perfect fit across every Millivan collection. All measurements are in centimetres unless stated otherwise.
How to Measure Yourself
Bust / Chest
Measure around the fullest part of your chest, keeping the tape parallel to the floor and relaxed — not tight.
Waist
Measure around your natural waistline — the narrowest part of your torso, usually just above the navel.
Hips
Stand with feet together and measure around the fullest part of your hips and seat, approximately 20cm below the waist.
Foot Length
Stand on a flat surface and measure from the back of your heel to the tip of your longest toe in centimetres.
💡 Tip: If you are between sizes, we recommend sizing up for a more comfortable fit. All Millivan garments are cut to international sizing standards.
Women’s Clothing
| Size | UK | US | EU | IT | Bust (cm) | Waist (cm) | Hips (cm) |
|---|---|---|---|---|---|---|---|
| XS | 6 | 2 | 34 | 38 | 82 | 62 | 88 |
| S | 8 | 4 | 36 | 40 | 86 | 66 | 92 |
| M | 10 | 6 | 38 | 42 | 90 | 70 | 96 |
| L | 12 | 8 | 40 | 44 | 94 | 74 | 100 |
| XL | 14 | 10 | 42 | 46 | 98 | 78 | 104 |
| XXL | 16 | 12 | 44 | 48 | 102 | 82 | 108 |
Women’s Footwear
| UK | US | EU | IT | Foot Length (cm) |
|---|---|---|---|---|
| 3 | 5.5 | 36 | 36 | 22.5 |
| 4 | 6.5 | 37 | 37 | 23.5 |
| 5 | 7.5 | 38 | 38 | 24.5 |
| 6 | 8.5 | 39 | 39 | 25.5 |
| 7 | 9.5 | 40 | 40 | 26.5 |
| 8 | 10.5 | 41 | 41 | 27.5 |
Men’s Clothing
| Size | UK | US | EU | Chest (cm) | Waist (cm) |
|---|---|---|---|---|---|
| S | S | S | 44–46 | 86–91 | 71–76 |
| M | M | M | 48–50 | 96–101 | 81–86 |
| L | L | L | 52–54 | 106–111 | 91–96 |
| XL | XL | XL | 56–58 | 116–121 | 101–106 |
| XXL | XXL | XXL | 60–62 | 126–131 | 111–116 |
Men’s Footwear
| UK | US | EU | Foot Length (cm) |
|---|---|---|---|
| 6 | 7 | 39 | 25.0 |
| 7 | 8 | 40–41 | 26.0 |
| 8 | 9 | 42 | 27.0 |
| 9 | 10 | 43 | 27.5 |
| 10 | 11 | 44 | 28.5 |
| 11 | 12 | 45 | 29.5 |
Children’s Clothing
| Age | UK | EU | Height (cm) | Chest (cm) |
|---|---|---|---|---|
| 0–3 months | 0–3M | 56 | 56 | 41 |
| 3–6 months | 3–6M | 62 | 62 | 43 |
| 6–12 months | 6–12M | 68–74 | 68–74 | 46 |
| 1–2 years | 1–2Y | 80–86 | 80–86 | 51 |
| 2–3 years | 2–3Y | 92–98 | 92–98 | 54 |
| 4–5 years | 4–5Y | 104–110 | 104–110 | 57 |
| 6–7 years | 6–7Y | 116–122 | 116–122 | 61 |
💡 Children’s sizing is based on average height and build. For the best fit, we recommend measuring your child and comparing directly to the chart above.
Handbag Dimensions
| Size | Width (cm) | Height (cm) | Depth (cm) | Best For |
|---|---|---|---|---|
| Mini | 15–18 | 10–13 | 5–7 | Evenings & events |
| Small | 20–25 | 14–18 | 7–10 | Daily essentials |
| Medium | 26–32 | 18–22 | 10–13 | Work & weekend |
| Large | 33–40 | 22–28 | 13–16 | Travel & shopping |
💡 Exact dimensions vary by style. Always refer to the individual product page for precise measurements of each bag.
Not sure about
your size?
Our team is available 24/7 to help you find the perfect fit. Reach out and we will respond within hours — not days.