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Millivan
Le Doux
Le Doux
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Secure Payment
Free Shipping on All Orders Worldwide
Free Shipping on All Orders Worldwide
Our Shipping
Policy
Every Millivan order ships worldwide at no cost — no minimums, no exceptions. Delivered to your door, wherever you are in the world.
Shipping Options
💡 Many orders arrive ahead of the estimated timeframe, depending on destination and carrier performance. Estimated delivery dates are displayed on each product page for your reference.
Order Processing
When does my order ship?
All orders are processed within 1–2 business days of payment confirmation. Business days are Monday through Friday, excluding public holidays.
- Orders confirmed before end of business day are typically processed the same day
- Orders confirmed later may be processed the following business day
- You will receive a tracking number by email as soon as your order is dispatched
Our Shipping Carriers
The networks behind your delivery
We ship via a curated network of trusted global carriers. Each order is dispatched through the carrier best suited to your destination, ensuring reliable and timely delivery every time.
International Shipping
Customs, duties & taxes
Millivan ships to 190+ countries worldwide. Depending on your destination, your order may be subject to customs fees, import duties, or local taxes imposed by your country’s government. These charges are not included in your order total and, where applicable, are the responsibility of the recipient.
Many destinations receive orders without any additional charges. If you are unsure about your country’s import regulations, we recommend checking with your local customs authority before placing your order.
📦 We deliver to P.O. boxes in most countries. Availability may vary depending on your destination and the carrier serving your region.
Delivery Issues
Package not received
If your tracking shows your order as delivered but you have not received it, please contact us within 48 hours at Support@millivansupplies.com. We will investigate and resolve the matter promptly.
Damaged in transit
If your order arrives damaged, please photograph the packaging and item and contact us within 24 hours of delivery. We will assess the situation and make it right without delay.
Address changes
If you need to update your shipping address, please contact us immediately at Support@millivansupplies.com. Address changes cannot be guaranteed once an order has been dispatched, so please act as quickly as possible.
Questions about
your delivery?
Our team is available across every channel. Reach out and we will respond within hours — not days.
Easy Returns & Exchanges
Easy Returns & Exchanges
Our Return &
Refund Policy
We stand behind every piece in our collection. If something is not right, we will make it right — simply, fairly, and without compromise.
30-Day Return Policy
Our commitment to you
We offer a 30-day return policy. If 30 days have passed since you received your order, we are unfortunately unable to offer a return or exchange.
To be eligible for a return, your item must meet the following conditions:
- In the same condition as when you received it
- Unworn and unused, with all original tags attached
- In its original packaging
- Accompanied by your receipt or proof of purchase
⚠️ Items sent back without first requesting a return through our team will not be accepted. Please always contact us before shipping anything back.
How to Initiate a Return
Contact Our Team
Reach out to us at Support@millivansupplies.com to request a return. We respond within hours.
Share Your Details
Provide your order number, the reason for your return, and any supporting photos if the item is damaged or incorrect.
Receive Your Instructions
We will send you a return shipping label along with clear instructions on how and where to send your package.
Ship It Back Securely
Pack the item carefully using its original packaging and ship it back using the label we provide. Once received and inspected, your refund will be processed.
Damages, Wrong Items & Exchanges
Damaged or incorrect orders
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at Support@millivansupplies.com so we can assess the situation and resolve it without delay. We take full responsibility for any error on our part.
Exchanges
The most efficient way to exchange an item is to return the original piece and place a new order once your return has been approved. Our team is available to guide you through the process at every step.
Non-Returnable Items
Items that cannot be returned
The following items are not eligible for return under any circumstances:
- Custom or personalised products made to order
- Sale items and final clearance pieces
- Gift cards
If you are unsure whether your item qualifies for a return, please contact us before initiating the process and we will advise you directly.
14-Day Cooling-Off Period
Your rights as an EU customer
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.
Your item must be in the same condition as received — unworn, unused, with all original tags and packaging, and accompanied by proof of purchase.
Refunds
How and when you are refunded
Once we receive and inspect your returned item, we will notify you of the outcome. If your return is approved, a full refund will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or card provider to process and post the refund to your account. If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at Support@millivansupplies.com and we will investigate immediately.
Still have a
question about returns?
Our team is available across every channel. Reach out and we will respond within hours — not days.
When Will I Receive My Order?
When Will I Receive My Order?
Our Shipping
Policy
Every Millivan order ships worldwide at no cost — no minimums, no exceptions. Delivered to your door, wherever you are in the world.
Shipping Options
💡 Many orders arrive ahead of the estimated timeframe, depending on destination and carrier performance. Estimated delivery dates are displayed on each product page for your reference.
Order Processing
When does my order ship?
All orders are processed within 1–2 business days of payment confirmation. Business days are Monday through Friday, excluding public holidays.
- Orders confirmed before end of business day are typically processed the same day
- Orders confirmed later may be processed the following business day
- You will receive a tracking number by email as soon as your order is dispatched
Our Shipping Carriers
The networks behind your delivery
We ship via a curated network of trusted global carriers. Each order is dispatched through the carrier best suited to your destination, ensuring reliable and timely delivery every time.
International Shipping
Customs, duties & taxes
Millivan ships to 190+ countries worldwide. Depending on your destination, your order may be subject to customs fees, import duties, or local taxes imposed by your country’s government. These charges are not included in your order total and, where applicable, are the responsibility of the recipient.
Many destinations receive orders without any additional charges. If you are unsure about your country’s import regulations, we recommend checking with your local customs authority before placing your order.
📦 We deliver to P.O. boxes in most countries. Availability may vary depending on your destination and the carrier serving your region.
Delivery Issues
Package not received
If your tracking shows your order as delivered but you have not received it, please contact us within 48 hours at Support@millivansupplies.com. We will investigate and resolve the matter promptly.
Damaged in transit
If your order arrives damaged, please photograph the packaging and item and contact us within 24 hours of delivery. We will assess the situation and make it right without delay.
Address changes
If you need to update your shipping address, please contact us immediately at Support@millivansupplies.com. Address changes cannot be guaranteed once an order has been dispatched, so please act as quickly as possible.
Questions about
your delivery?
Our team is available across every channel. Reach out and we will respond within hours — not days.
Cancellation Policy
Cancellation Policy
Our Cancellation
Policy
We understand that plans change. Here is everything you need to know about cancelling or modifying your Millivan order.
When Can You Cancel?
Before your order is fulfilled
You may cancel your order at any time before it has been fulfilled and dispatched. Once we receive your cancellation request, we will stop the order and issue a full refund to your original payment method.
To give yourself the best chance of a successful cancellation, please contact us as soon as possible after placing your order.
After your order has been fulfilled
Once your order has been dispatched, it can no longer be cancelled. However, you are welcome to return the item once it arrives under our 30-day return policy.
Please refer to our Return & Refund Policy for full details on how to initiate a return.
⚠️ Once an order has been dispatched, cancellation is no longer possible. Please contact us immediately if you wish to cancel and we will do everything we can to assist.
How to Cancel Your Order
Contact Us Immediately
Reach out to our team at Support@millivansupplies.com as soon as possible. Speed matters — the sooner we hear from you, the better.
Provide Your Order Details
Share your order number and the reason for cancellation. This allows us to locate your order quickly and act without delay.
We Confirm & Process
If your order has not yet been fulfilled, we will cancel it immediately and confirm by email. Your refund will be issued to your original payment method within 10 business days.
Modifying Your Order
Address, size, or item changes
If you need to modify your order — whether it is a change of address, size, colour, or item — please contact us as soon as possible at Support@millivansupplies.com. We will do our best to accommodate your request before the order is fulfilled.
- Address changes must be requested before dispatch
- Item or size changes are subject to stock availability
- Once an order is fulfilled, modifications are no longer possible
Refunds on Cancellation
How and when you are refunded
If your cancellation is approved, a full refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process and post the refund.
If more than 15 business days have passed since your cancellation was confirmed and you have not received your refund, please contact us at Support@millivansupplies.com and we will investigate immediately.
Need to cancel
your order?
Contact our team immediately and we will do everything we can to help. We respond within hours — not days.
Le Doux
Seasonal comfort meets luxury fashion. Le Doux is crafted from premium soft plush fabric — cosy, tactile, and perfectly suited for autumn and winter styling. A large-capacity silhouette that carries everything you need, worn on the shoulder or tucked under the arm with effortless elegance.
Soft touch. Big carry. Quiet luxury.
Design & Materials
- Material: Premium plush fabric — soft, cosy, and luxuriously tactile
- Capacity: Large — spacious for shopping, work, or travel essentials
- Carry style: Shoulder | Underarm
- Weight: 300g — lightweight
- Season: Autumn | Winter
- Available in: Beige | Black | Blue | Khaki | Pink | Yellow
The Plush Detail
The word doux means "soft" or "gentle" in French — and softness is the defining quality of this bag. The premium plush fabric creates a surface that is simultaneously luxurious to touch and visually distinctive — the texture that makes Le Doux immediately recognisable and impossible to replicate in leather or canvas. In cooler weather, the plush surface feels particularly rich — the bag that makes autumn and winter dressing feel genuinely luxurious.
The Colour Story
Beige — soft, warm, and effortlessly neutral. The plush texture feels most naturally luxurious in beige — the colour that makes Le Doux look most like a premium fashion accessory.
Black — sleek and timeless. The plush adds unexpected warmth and texture to a classic tone — the most versatile and professional choice in the collection.
Blue — cool and confident. A fresh, unexpected take on winter colour — the plush texture gives the blue a depth and richness that makes it feel premium rather than casual.
Khaki — earthy, warm, and naturally refined. The most grounded colour in the collection — the plush texture makes it feel rich and considered.
Pink — soft and romantic. The plush texture makes the pink feel especially cosy and feminine — the most tactile and inviting choice in the collection.
Yellow — warm and sunny. A joyful contrast to the winter palette — the plush texture gives the yellow a warmth and depth that makes it feel rich rather than loud.
Styling Note
Le Doux is the bag that makes winter dressing feel luxurious. The plush surface pairs beautifully with the textures of the season — wool coats, cashmere knitwear, and leather boots all feel more considered alongside Le Doux. Beige is the most editorial — pair with camel, cream, and warm neutrals for a tonal, Parisian look. Black is the most versatile — it works with everything from all-black to bold colour, always the sharpest choice. Blue is the most unexpected — pair with navy, white, and grey for a cool, contemporary winter palette. Khaki is the most relaxed — pair with denim, rust, and olive for an effortlessly layered look. Pink is the most romantic — pair with cream, ivory, and soft neutrals for a delicate, feminine palette. Yellow is the most joyful — pair with navy or camel for a warm, sun-drenched contrast that brightens the darkest winter day. Wear Le Doux on the shoulder for a relaxed, generous carry or tuck it under the arm for a more structured, editorial look.
Care Instructions
Gently brush the plush surface with a soft bristle brush to maintain the texture. Spot clean with a damp cloth — avoid soaking or machine washing. Store in a dust bag away from direct sunlight to preserve the plush quality and colour.
Size Guide
The Millivan
Size Guide
Find your perfect fit across every Millivan collection. All measurements are in centimetres unless stated otherwise.
How to Measure Yourself
Bust / Chest
Measure around the fullest part of your chest, keeping the tape parallel to the floor and relaxed — not tight.
Waist
Measure around your natural waistline — the narrowest part of your torso, usually just above the navel.
Hips
Stand with feet together and measure around the fullest part of your hips and seat, approximately 20cm below the waist.
Foot Length
Stand on a flat surface and measure from the back of your heel to the tip of your longest toe in centimetres.
💡 Tip: If you are between sizes, we recommend sizing up for a more comfortable fit. All Millivan garments are cut to international sizing standards.
Women’s Clothing
| Size | UK | US | EU | IT | Bust (cm) | Waist (cm) | Hips (cm) |
|---|---|---|---|---|---|---|---|
| XS | 6 | 2 | 34 | 38 | 82 | 62 | 88 |
| S | 8 | 4 | 36 | 40 | 86 | 66 | 92 |
| M | 10 | 6 | 38 | 42 | 90 | 70 | 96 |
| L | 12 | 8 | 40 | 44 | 94 | 74 | 100 |
| XL | 14 | 10 | 42 | 46 | 98 | 78 | 104 |
| XXL | 16 | 12 | 44 | 48 | 102 | 82 | 108 |
Women’s Footwear
| UK | US | EU | IT | Foot Length (cm) |
|---|---|---|---|---|
| 3 | 5.5 | 36 | 36 | 22.5 |
| 4 | 6.5 | 37 | 37 | 23.5 |
| 5 | 7.5 | 38 | 38 | 24.5 |
| 6 | 8.5 | 39 | 39 | 25.5 |
| 7 | 9.5 | 40 | 40 | 26.5 |
| 8 | 10.5 | 41 | 41 | 27.5 |
Men’s Clothing
| Size | UK | US | EU | Chest (cm) | Waist (cm) |
|---|---|---|---|---|---|
| S | S | S | 44–46 | 86–91 | 71–76 |
| M | M | M | 48–50 | 96–101 | 81–86 |
| L | L | L | 52–54 | 106–111 | 91–96 |
| XL | XL | XL | 56–58 | 116–121 | 101–106 |
| XXL | XXL | XXL | 60–62 | 126–131 | 111–116 |
Men’s Footwear
| UK | US | EU | Foot Length (cm) |
|---|---|---|---|
| 6 | 7 | 39 | 25.0 |
| 7 | 8 | 40–41 | 26.0 |
| 8 | 9 | 42 | 27.0 |
| 9 | 10 | 43 | 27.5 |
| 10 | 11 | 44 | 28.5 |
| 11 | 12 | 45 | 29.5 |
Children’s Clothing
| Age | UK | EU | Height (cm) | Chest (cm) |
|---|---|---|---|---|
| 0–3 months | 0–3M | 56 | 56 | 41 |
| 3–6 months | 3–6M | 62 | 62 | 43 |
| 6–12 months | 6–12M | 68–74 | 68–74 | 46 |
| 1–2 years | 1–2Y | 80–86 | 80–86 | 51 |
| 2–3 years | 2–3Y | 92–98 | 92–98 | 54 |
| 4–5 years | 4–5Y | 104–110 | 104–110 | 57 |
| 6–7 years | 6–7Y | 116–122 | 116–122 | 61 |
💡 Children’s sizing is based on average height and build. For the best fit, we recommend measuring your child and comparing directly to the chart above.
Handbag Dimensions
| Size | Width (cm) | Height (cm) | Depth (cm) | Best For |
|---|---|---|---|---|
| Mini | 15–18 | 10–13 | 5–7 | Evenings & events |
| Small | 20–25 | 14–18 | 7–10 | Daily essentials |
| Medium | 26–32 | 18–22 | 10–13 | Work & weekend |
| Large | 33–40 | 22–28 | 13–16 | Travel & shopping |
💡 Exact dimensions vary by style. Always refer to the individual product page for precise measurements of each bag.
Not sure about
your size?
Our team is available 24/7 to help you find the perfect fit. Reach out and we will respond within hours — not days.